Getting started
— Understand the platform and get startedWhat is CBCTHub?
A general introduction to the platform and why it replaces the CD.
Who is it for?
Imaging centers and referring dentists — each with their role.
Typical workflow
The three day-to-day steps: upload, share, review.
Create your account
Registration, verification and initial onboarding of the center.
Compatible CBCT scanners
List of verified scanners and how to export DICOM from each one.
Computer requirements
RAM, CPU, OS and minimum specs to use CBCTHub.
Compatible browsers
Chrome, Edge, Safari and Firefox versions that support the viewer.
Performance tips
How to make the viewer run fast on modest laptops.
Requirements for the referrer
What the person receiving the link needs to open the exam.
Viewer
— Upload, share and work with examsUpload an exam
Step by step: formats, compatible equipment and common issues.
Supported DICOM formats
.dcm, .ima, DICOMDIR, multiframe and name encoding.
Upload compressed folders
ZIP, RAR, 7z, TAR.GZ. When to compress before uploading.
Upload errors and solutions
What to do when the upload fails, breaks or shows an error.
2D Radiographs (panoramic, peri, ceph)
Non-CBCT formats — 2D pano, periapical, bitewing, lateral cephalogram.
Large files and slow connections
Tips for uploading heavy DICOMs (1+ GB) without breaking.
Share with a referrer
Link, email, PIN, attached report. How to choose for each case.
The viewer
Orthogonal, panoramic, oblique and 3D. Recipes for typical cases.
Window/Level (W/L)
Adjust image contrast — bone, tissue, root, implant.
3D View
Volume and surface, clipping planes, eraser, brightness and views.
Measurements and notes
Viewer tools: measure, arrows, circles, angles.
Implant planning
Place virtual implants and adjust length, diameter and angulation.
Nerve tracing (IAN)
Mark the inferior alveolar canal to evaluate safety margin.
Screenshot
Capture a slice with annotations, download or send by email.
Presentation / Live mode
Project an exam with QR for audience or second opinion.
3D Model viewer (STL/PLY)
Open digital models — intraoral scans, prosthetics, 3D prints.
STL: Intraoral scans
Working with files from iTero, TRIOS, Medit, Carestream and others.
STL: Surgical guides
Designing and reviewing guides for implant placement.
STL: Digital orthodontics
Digital models for orthodontic treatments and aligners.
STL: Formats and compatibility
Differences between binary STL, ASCII and PLY. What to upload and what not.
Anonymize the patient
Hide name and data without altering the DICOM. Useful for conferences.
Slice-linked comments
Messages anchored to a specific slice of the exam.
Radiology report
Write the report, sign it electronically and export the PDF.
Studies with multiple takes
Upload several series of the same patient (TMJ, temporal comparison).
Viewer shortcuts
Keys, gestures and combinations to move fast.
Mobile app
CBCTHub on iOS and Android: download, features and limitations.
Report templates
Create reusable templates to speed up report writing.
Voice dictation
Dictate the report instead of typing. Supports dental terminology.
Dual TMJ study
Dedicated workflow for the temporomandibular joint with two volumes.
Crop the volume (Z)
Isolate maxilla or mandible before generating panoramic or 3D.
Administration
— Account, team, address book and subscriptionMy referrers
Manage the address book of referring dentists.
Team
Invite collaborators with roles: admin, radiologist, reception.
Center public page
Your branded URL so patients can find their exam.
Informed consent
Generate and send the consent to the patient before the exam.
Notifications
Choose which events notify you by email or in the bell.
Plans and subscription
Differences between Free, Pro, Max, Ultra and Clinic.
Clinic profile
Name, logo, address, legal data and branding of the center.
Customize exam email
Subject, body, signature and logo of the email the referrer receives.
Export your data
Download all exams, reports and metadata as ZIP (GDPR Art. 20).
Audit log
Detailed record of actions on your account. Exportable as CSV.
Help and support
— Troubleshoot and contact usSecurity and privacy
Encryption, HIPAA/GDPR/LGPD compliance, anonymization, data export.
Report a bug
How to report a problem from the viewer with automatic technical context.
Common issues
Common errors and how to resolve them without contacting support.
Anything else?
How to contact us when the guide isn't enough.