Customize the exam email

When you share an exam by email, CBCTHub sends a message to the referrer from no-reply@cbcthub.com with a default format. You can customize the subject, body and signature of the email.

What you can customize

  • Subject: by default it is “CBCT exam — Patient {name}”. You can change it.
  • Message body: text that goes above the link to the exam.
  • Signature: text + contact data at the end of the email.
  • Logo: uses the one from the clinic profile (not configured here).

Configure

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    Customize subject and body. Use placeholders in braces: {patient}, {date}, {center}.
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    Check the preview before saving to make sure it looks right.
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    Save. The next time you send an exam by email, this template is used.
TipA professional touch: add a line like “If you need help opening the exam, reply to this email” — the referrer feels someone is on the other end, and it reduces calls to your reception.