Customize the exam email
When you share an exam by email, CBCTHub sends a message to the referrer from no-reply@cbcthub.com with a default format. You can customize the subject, body and signature of the email.
What you can customize
- Subject: by default it is “CBCT exam — Patient {name}”. You can change it.
- Message body: text that goes above the link to the exam.
- Signature: text + contact data at the end of the email.
- Logo: uses the one from the clinic profile (not configured here).
Configure
- 1Go to Settings › Exam email.
- 2Customize subject and body. Use placeholders in braces:
{patient},{date},{center}. - 3Check the preview before saving to make sure it looks right.
- 4Save. The next time you send an exam by email, this template is used.
TipA professional touch: add a line like “If you need help opening the exam, reply to this email” — the referrer feels someone is on the other end, and it reduces calls to your reception.