FAQs
Answers to the most common questions
Answers to the most common API questions.
Can I use the API on Free plan?
Yes, with 10 requests/hour. Enough to test and integrate. For production use, Pro or higher is recommended.
Are there official SDKs?
Not yet. Code samples are in JavaScript, Python, PHP and Go with standard libraries — easy to port. Official SDK is on the roadmap.
Is there a testing sandbox?
Not yet. We recommend creating a Free account with a different email, uploading small test DICOM files, and DELETE after each test.
Can I embed the viewer in my system?
Yes. Use viewer_url in an HTML iframe, or redirect the user. In public mode, the viewer opens without editing controls.
Does the shared link carry my center branding?
On Free plan it shows "Powered by CBCTHub". On Pro or higher you can enable full branding (logo, name, colors) from the dashboard.
Are there event webhooks?
Not yet. For now, poll GET /v1/exams/{id} and check last_shared_at. Webhooks for exam.opened, exam.shared, exam.expired are on the roadmap.
Can you sign a DPA?
Yes. Download the template at cbcthub.com/dpa, sign it and send back. We return it countersigned within 48 business hours.
Do you accept non-DICOM files?
The API accepts any format (we do not validate extension). But the 3D viewer only works with valid DICOM. For exam_type "mesh" we support STL and PLY.